Privacy Policy

Divan bleu collects the following types of data:

• Directly from you: Name, email address, phone number, and any other information you provide directly through our website contact form and career form. As well as your preference in receiving marketing from us from our newsletter signup form.
• Technical Data from Google Analytics and Google Ads: 
  • IP address
  • Approximate geolocation data
  • Device used (mobile, tablet, desktop)
  • Browser type and version
  • Operating system
• Usage Data from Google Analytics and Google Ads
  • Your browsing history of the content you have visited on our sites, including how you were referred to our sites via other websites.
  • Information on how you interact with our website.

Divan bleu inc. collects data in the following ways:

• Directly from you: When you enter information into forms on our website, such as contact forms and newsletter signups.
• Automatically: Through the use of cookies and similar tracking technologies by Google Analytics and Google Ads. This includes technical data and usage data about your interactions with our website.
• Third-Party Platforms: We use gorendezvous.com for booking therapy sessions. If you request an appointment, we will enter your information into their system. GoRendezvous adheres to GDPR and Loi 25 regulations and has its own privacy policy.

Divan bleu inc. uses your data for the following purposes:

• Providing Services: To deliver our therapy services and manage client accounts.
• Communications: To send appointment reminders, follow-up communications, questionnaires, newsletters, and other informational emails related to our services.
• Improvement of services: To analyze technical and usage data to improve website functionality, enhance Google Ads, determine which articles and content are most popular and engaging, and make informed hiring decisions.
• Client Account Management: To share data with GoRendezvous for managing client appointments and accounts
• Therapist Notes: To allow therapists to store client notes for better service delivery and to respond to legal requests if necessary.
• Marketing: To send you information about our services, promotions, and updates if you have opted in to receive such communications.
• Compliance: To comply with legal obligations and protect our legal interests.

Divan bleu inc. stores your data using the following methods:

• Cloud Storage: Data collected from our website and services is stored securely in cloud storage solutions.
• Physical Backups: We maintain physical backups of our websites, which include form submissions.

Data Retention:

• Personal Identification Information: We retain this data for as long as necessary to provide our services and manage client accounts. Typically, this means retaining data for the duration of the client relationship and for a period of up to seven years afterward to comply with legal obligations and for potential legal defense.
• Technical and Usage Data: This data is retained for a shorter period, generally up to two years, to analyze and improve our website and services.

Security Measures:

• All data is protected by industry-standard security measures, including encryption and secure cloud storage.
• Access to data is restricted and protected by two-factor authentication to ensure only authorized personnel can access it.

Divan bleu inc. currently does not send newsletters or other marketing materials. However, we will begin to send such communications in the future to inform you about our services, promotions, and updates.

When we start sending marketing communications, you will have the rightto opt-out at any time. Instructions on how to opt-out will be included in each communication, or you can contact us directly at dawson@divanbleu.com to be removed from our mailing list.

Divan bleu would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Divan bleu for copies of your personal data.

The right to rectification – You have the right to request that Divan bleu correct any information you believe is inaccurate. You also have the right to request Divan bleu to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Divan bleu erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Divan bleu restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Divan bleu’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Divan bleu transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +1-438-230-4009

Or write to us: dawson@divanbleu.com

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

Divan bleu inc. uses the following types of cookies:

• Necessary Cookies: These cookies are essential for the operation of our website. They include cookies that enable you to submit forms on our website securely and prevent bots from doing so. Divan bleu uses Cloudflare Turnstile for security purposes.
• Our website includes embedded YouTube videos. YouTube may set cookies on your device when you view these videos. We recommend reviewing YouTube’s privacy policy for more information on their cookie usage.
• Depending on your consent, we use cookies or technologies for audience measurement and marketing, including those related to Google Analytics, Google Ads and Google Tag Manager.

You can manage your cookie preferences through the pop-up window located at the bottom right of our website. This tool allows you to control which cookies you consent to and to change your preferences at any time.

Please note that disabling cookies may affect the functionality of our website.

The Divan bleu website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Divan bleu keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24 July 2024.

If you have any questions about Divan bleu’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: dawson@divanbleu.com

Call us: +1-438-230-4009

Or write to us at:
Divan bleu inc.
108-1150 Saint Joseph E,
Montreal, QC, Canada
H2J 1L5

If you believe that Divan bleu inc. has not addressed your data protection concerns in a satisfactory manner, you have the right to file a complaint with the appropriate data protection authority.

In Quebec, you can contact the Commission d’accès à l’information du Québec:

Commission d’accès à l’information du Québec

Phone: 1-888-528-7741

Website: www.cai.gouv.qc.ca